Virtual Physiotherapy for People Across Rural and Remote BC

One-on-one physiotherapy from the comfort of home. Whether you live in a rural community, have limited mobility, or simply can’t make it into a clinic, we’re here to help you move forward.

  • Direct Billing Available

  • ICBC Claims Accepted

  • Serving Patients in 15+ Communities Across BC

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Is Virtual Physiotherapy Right for You?

Quality physiotherapy shouldn’t depend on where you live. If you’re in a rural or remote community, travelling several hours for care isn’t always realistic. That’s why we offer personalized, one-on-one virtual physiotherapy to people across British Columbia.

Many injuries and movement concerns can be effectively assessed and managed through virtual appointments. Your physiotherapist will guide you through movement assessments, explain what’s happening, and create a personalized treatment plan you can confidently follow at home.

Virtual Physiotherapy Could Be a Great Fit If You…

Live in a rural or remote community

Access expert physiotherapy without spending hours on the road.

Need ongoing guidance between appointments

Stay on track with regular check-ins, progress monitoring, and adjustments to your treatment plan.

Want to avoid long drives or time away from work

Receive one-on-one care from the comfort of home.

Feel comfortable following guided exercises

We’ll demonstrate movements, watch your technique, provide feedback, and adapt your plan as you progress.

When In-Person Care May Be a Better Fit

Virtual physiotherapy isn’t the right option for every condition. If we believe you’d benefit more from an in-person assessment or hands-on treatment, we’ll tell you. Our priority is helping you get the care that’s right for you.

Many conditions can be effectively assessed and managed through virtual physiotherapy, including:

Pain & Mobility

  • Back pain

  • Neck pain

  • Shoulder pain

  • Hip pain

  • Knee pain

  • Arthritis

  • Sciatica

Recovery

  • Surgery rehabilitation
  • ICBC injuries
  • Workplace injuries

  • Chronic pain

Sports & Active Lifestyles

  • Sports injuries

  • Muscle strains

  • Ligament sprains

  • Return-to-sport rehabilitation

Specialized Care

  • Concussions

  • Vertigo & dizziness

  • Pregnancy-related pain

  • Pelvic health concerns

  • Balance issues

Not sure if physiotherapy is right for your condition?
Give us a call! We’re happy to answer your questions and help point you in the right direction.

What You Can Expect From Your Care

Personalized care, wherever you call home.

Virtual physiotherapy isn’t just a video call. It’s one-on-one care designed around your goals, your lifestyle, and what you need to keep moving forward.

We Take Time to Listen

Every person—and every injury—is different. We take the time to understand your symptoms, your concerns, and what you’re hoping to get back to before building a treatment plan that’s tailored to you.

One-on-One Care

Every appointment is dedicated entirely to you. You’ll work directly with the same physiotherapist throughout your care, so you always know who’s supporting your recovery.

Practical Treatment You Can Use Every Day

Your treatment plan is built around your daily life. We’ll guide you through exercises, movement strategies, and practical techniques you can confidently use between appointments to keep making progress.

Support That Fits Your Life

Whether you’re balancing work, family, farming, travel, or simply live far from the nearest clinic, virtual appointments make it easier to access consistent physiotherapy without putting your life on hold.

We’re Focussed on Real-life Results

Whether your goal is getting back to work, returning to the activities you enjoy, managing ongoing pain, or simply moving more comfortably, we’ll work with you to help you get there.

Wherever you’re starting from, we’re here to help you take the next step toward feeling better.

Meet Your Physiotherapist

Vika Gorodetsky

Physiotherapist
(she/her)

Helping People Across British Columbia Access Expert Physiotherapy— Wherever They Live

Vika believes great physiotherapy starts with listening. She takes the time to understand your symptoms, your goals, and what matters most to you before building a treatment plan that’s tailored to your life.

Vika Gorodetsky, Physiotherapist

How Does a Virtual Appointment Work?

All you need is a phone, tablet, or computer with an internet connection and a little space to move comfortably. From there, we’ll guide you through the rest.

Capria Care Collective

1. Book Your Appointment

Choose a time that works for you and book your virtual assessment.

We’ll send everything you need before your appointment, including a secure video link and simple instructions for joining.

2. Meet With Your Physiotherapist

During your appointment, we’ll talk about your symptoms, health history, and goals.

Your physiotherapist will guide you through a series of movements to assess how your body is moving and identify what’s contributing to your pain or injury.

3. Receive Your Personalized Treatment Plan

Based on your assessment, you’ll receive a treatment plan tailored to your needs.

This may include guided exercises, movement strategies, education, and recommendations to help you move more comfortably and confidently.

4. Continue Making Progress

Recovery doesn’t stop when the appointment ends.

We’ll check in on your progress, adjust your treatment plan as needed, and support you throughout your recovery with follow-up appointments designed around your goals.

What You’ll Need:

  • A phone, tablet, or computer with a camera
  • A reliable internet connection

  • Comfortable clothing you can move in

  • A small space to stand and move comfortably

Bringing Physiotherapy to Communities Across British Columbia

Access to quality physiotherapy shouldn’t depend on your location. Through virtual appointments, we help people across British Columbia receive personalized care without the long drive to the nearest clinic.

From Northern BC to the Kootenays, the Cariboo to Vancouver Island, we’re proud to support people across the province who might not otherwise have access to consistent physiotherapy care.

We’ve Worked With Patients Across BC, Including:

Prince George, Smithers, Terrace, Fort St. John, Williams Lake, Cranbrook, Nelson, Revelstoke, Quesnel, Kamloops, Salmon Arm, Vernon, Powell River, Sunshine Coast, Vancouver Island

Questions? We’ve Got Answers.

Yes, even during an online appointment, your physiotherapist can assess how you’re moving, identify what’s contributing to your pain or injury, and build a treatment plan you can follow at home, all through a video call. While some conditions do benefit from hands-on treatment, a wide range of injuries, chronic pain, and movement concerns can be effectively managed virtually. If we think you’d be better served in person, we’ll tell you.

No. Generally, you can book directly without a referral. However, some extended health plans require a doctor’s note for continuous treatments. Check your insurance plan for your specific requirements.

No special equipment needed. Our physiotherapists are great at modifying exercises and movements around what you already have at home. If we decide together that a specific piece of equipment would help, we’ll talk it through and send you a link to the best option for your budget.

We can always switch to a phone call if your connection isn’t working out well. However, virtual calls work best when your internet speed is 15mbps or higher. Try to ensure your call goes best by updating your browser and device, checking your internet speed or changing the quality of the video call. Jane has made a troubleshooting guide here for more details.

Our physiotherapist will walk you through a detailed assessment of lifestyle and injury questions and complete any required movement or special tests to help you get to the bottom of your injury and into recovery. While we often don’t work with medical imaging (unless you provide it). We can obtain most of the information that we need about your injury from your assessment.

A phone, tablet, or laptop with a working camera, reliable internet connection and a reasonably quiet space.We’ll send you a secure video link before your appointment. No apps or downloads required.

Most extended health benefit plans cover virtual physiotherapy the same way they cover in-person visits, but coverage varies by plan. Check with your insurer to confirm your specific benefits. If you’re unsure, give us a call and we’re happy to help you figure it out.

Yes. We direct bill ICBC and most major extended health benefit providers, so you don’t have to pay out of pocket and wait for reimbursement. Contact us if you want to confirm your specific insurer before booking. We do not bill directly to WorkSafe BC.

Yes. If you’ve been injured in a motor vehicle accident, your virtual physiotherapy may be covered through your ICBC claim, reach out to us even if you have passed the 12 week pre-approval period. We communicate with your adjuster to get you additional sessions when needed and we can let you know what ICBC is willing to cover from there. Give us a call and we’ll walk you through the process.

Comfortable clothing you can move in. Depending on the area we’re assessing, it can help to wear something that allows easy access. Shorts for knee or hip concerns, a tank top for shoulder issues, that kind of thing. Your physiotherapist will let you know if there’s anything specific to keep in mind.

Initial assessments are 60 or 45 minutes depending on the complexity of your concern and the coverage from your insurer. Some insurers give better coverage for 45 min appointments, and others for 60. Follow-up appointments are typically 30 or 45 minutes. Your physio will let you know which appointment duration is best for you after your initial assessment.

It depends on your condition, your goals, and how you respond to treatment. Some people notice significant improvement after just a few sessions; others benefit from ongoing support over a longer period. Your physiotherapist will give you a realistic sense of what to expect after your initial assessment and will adjust your plan as you progress.

Access to Quality Physiotherapy Shouldn’t Depend on Your Postal Code.

No matter where you call home in British Columbia, you deserve thoughtful, personalized care that helps you move with more confidence and less pain.

We’re here to make expert physiotherapy more accessible—one virtual appointment at a time.

Book your physio appointment with the helpful staff at Capria Care Collective in Coquitlam