Coquitlam RMT’s for ICBC claims

Massage Therapy With Direct Billing for ICBC

As registered massage therapists, we provide the relaxed-but-effective therapeutic care you need to recover from your accident.

And yes, we direct-bill!

A physiotherapist performing a treatment on a patient's knee.
A stressed out woman in front of her laptop.

A Motor Vehicle Accident Is No Joke

Beyond the pain of any injuries you sustained, you might be paying an unexpected deductible, repairing or replacing your car, coordinating with your adjuster, and scheduling just shy of a hundred new appointments.

No wonder you’re stressed and sore—it’s a lot to deal with!

But if you’ll have us, we’d love to help.

If You’ve Got An ICBC Claim, We’ve Got You!

Massage therapy has been shown to help folks deal with the discomfort that comes with:

  • Motor vehicle accident injuries

  • Strains, sprains, and spasms

  • Post-surgery rehabilitation
  • Ongoing conditions like arthritis and sciatica

  • General aches and pains

  • Stress, anxiety, and insomnia

  • Flare-ups of things like tendonitis and carpal tunnel

  • Swelling and lymphedema

Here’s How The ICBC Thing Works

Booking your first appointment can be intimidating. Here’s what you need to know:

Naturopathic Medicine at Capria Care Collective

Make Sure You Have Your Claim Number

You’ll need it when you book your first appointment. Also, if you book any appointments without an active claim number, they might not be covered by ICBC.

Book an appointment at Capria Care Collective

Book Your First Appointment

Book as soon as you have that claim number. According to ICBC, “You don’t need to wait for a support and recovery specialist to contact you before getting treatment.”

Kinesiology at Capria Care Collective

Complete The ICBC Intake Questionnaire

During your first appointment, ICBC requires that we grill you a little, so expect to spend about 20 minutes answering our questions. (This will only happen once!)

Counselling at Capria Care Collective

Book Up To 12 ICBC Appointments

If you have an active ICBC claim, ICBC covers $90 per visit for up to 12 registered massage therapy treatments as long as you book with an RMT (which all of us are).

ICBC process

What You Can Expect From Us

From your first session on, you can expect us to:

  • Check-in with how you’re feeling
  • Assess and reassess any aches, complaints, or injuries you have
  • Communicate everything we’re doing and ask for your feedback
  • Ask for consent before placing our hands on your body, both before the treatment and before touching potentially sensitive areas

  • Offer suggestions for maintenance exercises and mental health strategies

  • Listen to your needs and support you thoroughly

Get Ready To Feel So Much Better!

Research shows that beyond reducing tension and providing pain relief, massage treatments with registered massage therapists (which we are!) can:

  • Relieve muscle tension
  • Relieve pain and aches
  • Promote relaxation

  • Improve range of motion

  • Reduce anxiety and stress

  • Reduce swelling

  • Promote healing by improving blood flow to any areas of your body that need it

Hear from Happy Patients

I would Give Capra More Stars if I could

“The clinic is welcoming, inclusive, and has an overall good vibe. I’ve been seeing Richelle since the beginning and I always walk out feeling like new. She knows where I’m tight and sore better than I know myself. I saw Michelle who helped me quickly recover from a minor knee injury. I was also able to grab an appointment with Dave for my first relaxing massage, which is just what I needed going into spring break. Everyone on the team is so easy to talk to and professional with clear communication so nothing is awkward. I look forward to trying out the other RMTs, but so far they’re all amazing. Parking is clearly marked and they do direct billing for BlueCross. I don’t follow a lot of businesses on Instagram, but I highly recommend following Capria to find last-minute appointments and wholesome content that makes you feel part of the collective. 10/10 would recommend.”

– D.K.

Recommend Capria 10/10!

“My experience at Capria has been fantastic! Loi was my RMT and she does a phenomenal job of focusing on my concerns and is really down to earth! Front desk staff was also really helpful, knowledgable and provided stunning refreshments to start the day off right!”

– F.F.

My experience at Capria Care Collective is always exceptional!

“From the moment I am greeted at the door & to the moment I leave! I started going to Capria in February of this year & I’ve loved it! I receive RMT services with Loi & she’s amazing!! She has since been able to help relieve the muscle fatigue & soreness I get from working as an RN. Ever since my first session, I always make sure to book before & after my set! I highly recommend this clinic to anyone that’s looking for an RMT!”

– K.B.

Massage Therapy and ICBC FAQs

If you have an active ICBC claim, ICBC will cover $90 per visit for up to 12 registered massage therapy treatments—as long as you book with a registered massage therapist (which we are!). They also cover physiotherapy, acupuncture, and kinesiology (all of which can be booked through Capria!), and other health services.

Nope! According to ICBC, as long as you have an active claim, “you do not have to wait for a support and recovery specialist to contact you before getting treatment under Enhanced Accident Benefits. For the first 12 weeks after your crash, you can go for treatment with the health care practitioners listed in the table below for the listed number of treatments without the need for a doctor’s referral. Just make sure you have your ICBC claim number when getting treatment.”

Yes! We currently bill directly to Pacific Blue Cross, Canada Life, Sunlife, Desjardins, Manulife, and Industrial Alliance. We have just begun direct billing to ICBC, you can book online and we will sort your payments out for you in the clinic.

Let’s Get You Booked In!

Complete the form below to book a massage under your ICBC claim.

Happy reception staff at Capria Care Collective.
Capria Care Collective